Welcome to Devotion Contracting. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the practices described here.
Information We Collect
We collect information you provide directly, automatically, and from third-party sources:
- Personal identifiers — name, email address, phone number, and mailing address when you register or contact us.
- Usage data — IP address, browser type, pages visited, time spent, and referring URLs collected automatically.
- Transaction data — billing details, purchase history, and payment method information when you make a purchase.
- Communications — messages you send us via email, chat, or contact forms.
- Device information — hardware model, operating system, and unique device identifiers.
We never collect sensitive personal data (such as health information or government IDs) unless explicitly required and with your clear consent.
How We Use Your Data
We use the information we collect for the following purposes:
| Purpose | Legal Basis | Retention |
|---|---|---|
| Providing and improving services | Contract | Duration of account |
| Sending service notifications | Legitimate Interest | 3 years |
| Marketing communications | Consent | Until opt-out |
| Fraud prevention & security | Legal Obligation | 7 years |
| Analytics & performance | Legitimate Interest | 26 months |
Cookies Policy
We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember preferences and understand usage patterns.
- Essential cookies — required for the website to function. Cannot be disabled.
- Analytics cookies — help us understand how visitors interact with our website.
- Preference cookies — remember your settings and personalisation choices.
- Marketing cookies — track activity across sites to deliver relevant ads. Require your consent.
You can manage cookie preferences through your browser settings or our cookie consent banner at any time.
Data Sharing & Disclosure
We do not sell your personal data. We may share it only in these circumstances:
- Service providers — trusted partners (hosting, payment, analytics) under strict confidentiality agreements.
- Legal requirements — when required by law, court order, or government authority.
- Business transfers — in the event of a merger, acquisition, or asset sale.
- With your consent — for any other purpose with your explicit prior consent.
All third-party partners are contractually required to handle your data securely and in compliance with applicable data protection laws.
Data Security
We implement appropriate technical and organisational measures to protect your personal data. These include:
- SSL/TLS encryption for all data transmitted to and from our website.
- AES-256 encryption for data stored at rest in our databases.
- Role-based access controls limiting who can view or process your data.
- Regular security audits and penetration testing by third-party specialists.
- Incident response procedures with 72-hour breach notification to authorities where required.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data ("right to be forgotten").
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Restriction — request that we limit how we use your data in certain circumstances.
To exercise any of these rights, contact us at privacy@Devotion Contracting.com. We will respond within 30 days.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the changes taking effect.
We encourage you to review this page periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please reach out to our Data Protection team:
- Email: devotiongroup@gmail.com
- Phone: +91 9999998559
- Address: 28/A Street, Dubai
- Business hours: SAT – THU, 10:00 AM – 6:00 PM